We’re a CX consultancy punching above our weight to help our clients do big things at brands of all sizes.
Real curious
Our curiosity is what expands small ideas into big ones, complex value props into compelling stories, and good projects into great partnerships. We’ll ask the right questions, and we’re not afraid to ask the risky ones too.
Real ambitious
Behind every visionary brand is the agency they hired. When you work with Tangible, our cadre of SMEs, strategists, and vividly creative thinkers becomes yours to make your vision real, and better than you imagined.
Real tactical
From discovery to scoping to project planning all the way to delivery, testing, and continuous iteration, we run a tight ship that keeps everyone on a path to excellence—turning dreams into plans, ideas into outcomes, and clients into heroes.
Real human
The most productive relationships are the most empathetic ones. Amongst our team, we meet each other where we’re at: as regular people, not corporate automatons. So we do that with our clients, too. Come as you are, no filter required.
Here we are at the intersection of sales, marketing, and product.
We connect dots, people, and disparate ideas because that’s how the most inspired—and impactful—customer experiences are made.
Real talk
The shortest distance between a business objective and a successful result is the truth. That’s why we’re committed to radical truth-telling: to you, to your customers, and to each other.
Real impact
Looking to get your CAC down, CLV up, and make sure ROI is your top-performing KPI? We’ve got you.
92%
Reduction in time to trial activation for Akamai’s enterprise product
191%
Growth from $980M in 2019 to $2.9B in 2023 for QuickBooks Online
4x
Increase from 1.4M to 5.7M web traffic for Intel’s enterprise software portfolio.
Our talent is everywhere
While we have an office in San Francisco, we’ve been remote since before it was cool. For decades, our team has spanned the US, Canada, and Europe. That means the best people, not the closest people.
Adrian Elliot
Creative Director
Amanda Goldberg
Director, Resource Management
Amanda Thacker-Heidtke
Vice President, Client Partnership & Delivery
Craig Goebel
Senior Designer
Danielle Walker
Director, Finance
David Bloxsom
Director, Strategy
Dean Alari
Designer
Dottie Hodges
Senior Director, Client Partnership
James Young
Founder & Creative Chairman
Jennifer Goldsmith
Senior Director, Strategy
Jenny Madorsky
Senior Director, Program Management
Joanna Hassel
Senior Director, Program Management
Justin Anderson-Weber
Senior Director, Strategy
Lauren Royster
Project Manager
Margo Rowder
Senior Copywriter
Martin Kraus
Principal Designer
Matt DeVaney
Senior Copywriter
Melis Steiner
Strategy Director
Melissa Roberts Tims
Senior Director, Client Partnership
Mitchell Deas
Project Manager
Priya Lorenz
Copywriter
Ruben De Luna
Motion Designer & Video Editor
Sarah Buckler
Chief Executive Officer
